NEW LOCATION: Now inside the Midland Mall
Suite E564 - 6800 Eastman Ave, Midland, MI 48642 - Use Food Court entrance!
Q. How do I get my certificate?
A. When checking out, you can choose to have your certificate mailed to you or pick them up in person.
Q. Where do I pick up my certificates?
A. Collect your certificates during regular business hours Mon-Fri 9 am - 5 pm at Suite E564 - 6800 Eastman Ave, Midland, MI 48642
Q. When can I redeem my certificate?
A. Each certificate will have an expiration date if it expires at all. Please carefully read the description on each vendor offer for expiration dates and seasons available. Sorry, We are not responsible for your attempt to use expired certificates.
Q. Can I give the certificate as a gift?
A. If you know you are giving the certificate as a gift, you can address it to that lucky person. The billing information is separate. If you are unsure, you can have your name as the recipient and still give it away.
Q. Do I have to buy it now?
You should buy any wanted deals quickly. There are limited quantities available and there may not be more available for purchase. Our website will display Sold-Out offers.
Q. What if I take my certificate to the business and they will not honor it?
A. That should not happen, however, if it does please let us know ASAP. A local deal technician will personally handle your issue directly with the advertiser and we will find a solution.
Q. Is gratuity included?
A. Gratuity is not included. Please remember, businesses are hoping to gain new customers by offering discounts. If you feel like you have received good service please show your gratitude. This will help us get better and bigger deals in the future.
Q. Are there redemption requirements?
A. Yes, service providers are expecting a certificate to be used/redeemed in full, in a single visit. In other words, multiple certificates may not be used or stacked, in the same visit. No cash back. Cannot be combined with any other offer.
RECEIPT: Your emailed receipt will arrive from DiscoverMich@blackdiamondbroadcasting.com. Please check your spam mailbox if you cannot locate it. Better yet, add the email above, into your address book or contacts so you can find your current and future receipts promptly.
Contact us HERE
WEEKEND PURCHASES: All certificates purchased Friday through Sunday (or Holidays), may be picked up (or will be processed) on the following Monday or non-holiday weekday.
MAILING VIA USPS: Our office will process orders by noon the following business day. Please allow customary USPS mailing time. We do offer an additional 2-Day Priority for $10, to be processed on weekdays only.
WEBSITE PURCHASING: Our website processing requires a separate purchase for each individual Vendor as unique identifier codes are created for each certificate. Please do not deface these required confirmation codes on your certificates.
PATIENCE PLEASE: Internet, WiFi, Banking Systems, Computers & Mobile devices process by varying methods and time frames. Please allow at least 30 minutues if you are waiting for your receipt to appear. Holidays can also add extended processing time.